Terms of Service

ChiroOS is provided by River City Wellness operating ChiroOS, 8708 S Congress Ave, Ste 570, Austin, TX 78745.

Your purchase and agreement

Checkout shows your selected plan, billing term, price, and any setup fee or eligible waiver before payment. After payment, setup provides a service agreement using verified checkout details and your clinic identity. Existing signed agreements remain your written record. This page does not change an existing subscription or signed agreement.

Billing and renewal

Monthly subscriptions renew monthly. Annual subscriptions are prepaid and renew annually. Any available lifetime purchase is a one-time payment without recurring subscription renewal. The verified Stripe billing record establishes the billing and renewal dates. Taxes, if legally required, are additional. A completed payment does not create another charge for the same service period.

Cancellation

For recurring subscriptions, send written cancellation to hello@chiro-os.com or the postal address above. We must receive notice at least 30 calendar days before the next verified Stripe renewal date to prevent that renewal. Notice received fewer than 30 days before renewal takes effect after that following renewal, with no later renewal charged. Lifetime payments have no recurring renewal to cancel. Billing corrections and refunds, if any, are handled under applicable law and the parties’ written record.

Clinic responsibilities and privacy

Your clinic controls clinical care, legal and consent decisions, staff access, and communications. Do not submit patient information, passwords, or API keys in the onboarding questionnaire. A separate Business Associate Agreement must be executed before ChiroOS handles protected health information on your clinic’s behalf.

Configuration and activation

Features, imports, and integrations require their applicable configuration, access, privacy, and readiness checks. Payment and questionnaire submission do not by themselves activate integrations or establish operational readiness.

Draft and legal review

The service agreement is a draft for execution and appropriate legal review. Neither this page nor the agreement represents that counsel has reviewed it or certifies legal compliance. Amendments to the signed agreement must be in writing accepted by both parties. The separate BAA controls any conflict concerning protected health information.